Air India Recruitment 2023

The Customer Service Trainee is responsible for providing customer service to Air India customers. This includes answering questions, resolving issues, and providing information about Air India's products and services. The ideal candidate will have strong communication and interpersonal skills, as well as a passion for customer service.

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Responsibilities:

• Answer customer questions about Air India's products and services
• Resolve customer issues in a timely and efficient manner
• Provide information about Air India's policies and procedures
• Escalate customer issues to the appropriate level of management as needed

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Skills:

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Excellent problem-solving skills
• Ability to remain calm under pressure