Citi Bank Recruitment 2023

The Customer Success Associate is responsible for providing support to Citi Bank customers. This includes answering questions, resolving issues, and providing information about Citi Bank's products and services. The ideal candidate will have strong communication and interpersonal skills, as well as a passion for customer service.

Citi Bank Careers

Responsibilities:

• Answer customer questions about Citi Bank's products and services
• Resolve customer issues in a timely and efficient manner
• Provide information about Citi Bank's policies and procedures
• Escalate customer issues to the appropriate level of management as needed
• Collaborate with other departments to resolve customer issues
• Track and report on customer satisfaction

Citi Bank Jobs Near Me

Skills:

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Excellent problem-solving skills
• Ability to remain calm under pressure
• Ability to use Salesforce