Citi Bank Recruitment 2023

The Customer Success Associate is responsible for ensuring that Citibank's customers are satisfied with their products and services. This includes providing customer support, resolving issues, and upselling products and services. The ideal candidate will have strong customer service skills and be able to work independently and as part of a team.

Citi Bank Careers

Responsibilities:

• Provide customer support to Citibank's customers
• Resolve customer issues
• Upsell products and services to Citibank's customers
• Stay up-to-date on Citibank's products and services
• Work with other departments to improve customer satisfaction

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Skills:

• Strong customer service skills
• Excellent communication skills
• Proficient in using CRM software
• Ability to work independently and as part of a team