VI Recruitment 2023

The Customer Service Representative is responsible for providing excellent customer service to VI customers. This includes answering customer inquiries, resolving customer complaints, and providing technical support.

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Responsibilities:

• Answer customer inquiries via phone, email, or chat
• Resolve customer complaints in a timely and efficient manner
• Provide technical support to customers
• Stay up-to-date on VI products and services
• Follow VI's customer service policies and procedures

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Skills:

• Excellent communication skills, both written and verbal
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle stressful situations
• Proficiency in Microsoft Office Suite