Accenture Recruitment 2023

We are looking for a talented and motivated Help Desk Analyst to join our team. The ideal candidate will have a strong understanding of IT support and the ability to troubleshoot and resolve technical issues.

Accenture Careers

Responsibilities:

• Provide technical support to customers via phone, email, and chat
• Troubleshoot and resolve technical issues
• Document and track technical issues
• Work with other IT teams to resolve complex issues

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Skills:

• Bachelor's degree in Computer Science or a related field
• 1+ year of experience in IT support
• Strong understanding of IT troubleshooting and problem-solving
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite